OmniMusic Safeguarding Policy

Introduction 

We believe everyone has a human right to take part in cultural life and express themselves creatively, ambitiously, and to the best of their ability. OmniMusic exists to remove barriers to music-making, enabling disabled people, and the people who support them, to explore their unique musical talent.  

We strive for excellence and believe that the best practice enables people to move through life feeling physically and emotionally safe; this includes our beneficiaries, stakeholders, and staff.  

This policy sets out our approach and procedure to keep people safe, and what to do if either evidence or instinct tells us that someone is at risk of being or feeling unsafe. 

1. Context 

OmniMusic is committed to safeguarding the welfare of children, young people, and adults at risk, specifically those with disabilities, complex needs learning differences.  

We recognise that our beneficiaries experience multiple, both long-term and evolving, risk factors which contribute to their vulnerability. 

We also recognise that our beneficiary community is at greater risk due to their disabilities, communication differences and limited ability to self-advocate. Therefore, we take our responsibility very seriously to observe, monitor and respond appropriately to clear, or suspected, safeguarding concerns. 

2. Purpose 

This policy explains how OmniMusic aims to keep people safe from harm and meet its safeguarding duties, especially in relation to work with children and adults at risk. The purpose of this policy is to: 

All team members and partners must read and comply with the measures outlined in this policy prior to working with us. 

3. Legal Framework 

We recognise our regulatory duties as laid out by the Charity Commission, for safeguarding and protecting people, and charities, from abuse.   

This policy is based on key legislation including the Children Act 1989 & 2004, the Care Act 2014, and the Safeguarding Vulnerable Groups Act 2006. It applies to work carried out in England, under English Law. 

4. Regular Review 

The DSL will ensure that policies are reviewed at least annually and when required outside of the annual review cycle, in the event of changes to legislation and/ or best practice. 

5. What We Mean by Safeguarding 

In this policy, safeguarding refers to the range of measures we will take to protect the people who come into contact with OmniMusic from harm, abuse, neglect and mistreatment of any kind. It includes a wide range of issues relating to an individual’s welfare and their health and safety, including:  

5.1 Definitions 

 5.2 Specific Considerations 

Our work brings us into contact with people with profound disability and complex needs, who are at the highest risk of exploitation, with the least capacity to independently protect themselves from harm. We have a duty of care to recognise these increased risk factors; taking all reasonable steps to identify and reduce risks, while respecting individuals’ rights to make choices.  

With this, we ensure that our team, volunteers, and partners understand the power dynamics in relationships of trust and maintain appropriate professional boundaries in person, in written communication and online. 

6. Our Safeguarding Team 

OmniMusic commits to ensuring that safeguarding responsibilities are core to our practice and actively carried out at all levels of the organisation.  

We will ensure that there is always a minimum of one appropriately qualified Designated Safeguarding Lead at any one time, a representative on our Board of Trustees and a minimum of one Deputy Safeguarding Lead at delivery level. 

The current safeguarding leads and their contact details are: 

The Board Safeguarding Lead is responsible for ensuring the Board of Trustees is kept up to date with any safeguarding issues arising and is the final point of escalation and Major Incident Reporting to the Charities Commission. 

Phill Howley (Trustee): safeguarding@omnimusic.org.uk / 07837 957367 

The Designated Safeguarding Leads will support other practitioners with safeguarding concerns, manage appropriate DBS checks for the team, and lead our safeguarding procedures and any required referrals to statutory authorities. 

EJ Trivett (CEO): ejtrivett@omnimusic.org.uk / 07708 539 834 

Molly Graham (Programme Producer): mollygraham@omnimusic.org.uk 

The Assistant Safeguarding Lead will assist the DSLs and is the first point of contact for practitioners and partners for safeguarding concerns within their programmes. 

Kate Catling (Programme Producer): programme@omnimusic.org.uk  

7. How We Keep People Safe 

7.1 Safe Recruitment Practices 

We commit to selecting the best people to work with us, who understand that safeguarding is a core priority to delivering our values. We will:  

7.2 Induction and Training 

7.3 Professional Conduct 

OmniMusic is committed to creating spaces for people to thrive; we promote attitudes and behaviours that support each other to reach our fullest potential. We respect difference and celebrate inclusion in its widest sense. 

To achieve this we expect our team to: 

7.4 Supervision and Support 

7.5 Working Together 

We all have a shared responsibility to keep each other well and safe from harm. OmniMusic adopts a partnership approach to safeguarding to ensure the safety of all stakeholders, including our team. We do this by: 

7.6 Keeping Yourself Safe 

Avoid Lone Working 

Online, Phone, or Written Communications 

Manage Your Personal Social Media Profiles 

7.7 Staying Safe Online 

Video Calls 

Online and remote delivery enables us to work when it may not be possible to meet in person, and although not commonplace in our practice, also allows us to reach out to participants in remote or isolated places. This way of working does present risks and challenges including the:  

When working online, OmniMusic recognises that this is the equivalent of meeting people ‘face to face’ in a room, and therefore the same duty of care and appropriate behaviour detailed throughout this Safeguarding Policy should be adopted.  

In addition, the following steps will be taken to mitigate against potential risks specific to online and remote delivery:  

In situations where these guidelines cannot reasonably be met, OmniMusic staff have the right to remove individuals from the video call or online session. 

Social Media 

OmniMusic acknowledges that social media is a powerful and valuable tool to raise awareness of our work and connect with relevant parties. These points help ensure that our social media use remains safe and professional, protecting both your personal information and professional reputation. These guidelines should be read in conjunction with the Social Media Policy. 

Appropriate Consented Content 

Appropriate Values-aligned Interactions 

Professional Boundaries 

Monitor Your Personal Presence 

Report Concerns 

8. What to do if something doesn’t feel right 

We approach safeguarding from a position of low tolerance for concerns, if something doesn’t feel right, escalate. We would rather investigate a concern to no end, than risk missing the opportunity to keep someone safe. 

We understand that instinct and intuition is as valid as proof, and ask that you act, even in the absence of clear evidence. 

8.1 How to respond 

8.1 What to report and record: 

We understand that it can feel overwhelming if you are faced with a safeguarding concern or disclosure. OmniMusic provides a Safeguarding Report template, however, it will not always be possible or appropriate to access that document at a critical moment.  

We encourage you to gather the following key information, by asking open questions with the aim of gathering the key facts. Avoid adding your own bias, interpretation or assumptions: 

8.2 Who to send it to 

8.4 What to do if there is immediate risk or danger 

8.3 What to say to the individual 

A disclosure can be very frightening for a person, it is important to choose our words carefully: 

8.4 What to avoid 

8.5 What to do offsite 

9. What Will Happen Next? 

For a detailed breakdown of what happens to your safeguarding report, please see our Safeguarding Procedure. This summary details how our Designated Safeguarding Lead (DSL) processes safeguarding reports: 

9.1 Assess the Situation 

9.2 Take Immediate Action 

9.3 Consult with Others 

9.4 Escalate (If Relevant) 

9.5 Providing Ongoing Support 

9.6 Keeping Records 

10. Keeping Information Safe 

Keeping sensitive information safe is as important to us as keeping people safe. 

10.1 Confidentiality and Information Sharing 

10.2 The 7 Principles of Information Sharing 

We will follow the 7 guiding principles for sharing information as set out by HM Government, ensuring information is shared appropriately and securely: 

  1. GDPR Isn’t a Barrier to Sharing Information 
  1. Be Open and Honest 
  1. Seek Advice 
  1. Share With Consent Where Possible and Appropriate 
  1. Consider Safety and Wellbeing of all parties 
  1. Share Necessary, Proportionate, Relevant, Accurate, Timely and Secure Information 
  1. Keep a Record 

10.3 Storage and Retention of Records 

10.4 Images and Media 

11. Intersecting Policies 

Appendix 

Abuse and neglect are forms of maltreatment of a child or adult at risk. Somebody may abuse or neglect a child, or adult at risk, either directly by inflicting harm or indirectly by failing to act to prevent harm. It is important to note that vulnerabilities can evolve and change over time, we must be vigilant to protect everyone who comes into contact with our organisation. 

The following are definitions and indicators of different forms of abuse: 

Online Abuse: Risks associated with the online world, including inappropriate language or images, online grooming, cyberbullying, racial abuse, radicalisation and sexting. Indicators include changes in behaviour, fear of using the internet, and secretive behaviour regarding online activities. 

Updated March 2025

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